If we open an item for pre-order, we'll always advise the estimated time of delivery of the product.

Sometimes, deliveries can be delayed through no fault of our own (due to international shipping hold-ups or other unforeseen circumstances) so please note we cannot guarantee a specific delivery date.

If you order other in-stock items with your pre-order, these will be set aside for you and sent together when the pre-order item arrives. If you're wanting something to be sent to you right away, please order separately to a pre-order item. 

Pre-orders are usually offered on products that either sell out quickly, or items we will only have limited numbers of, so we don't offer cancellations or refunds on pre-orders. 


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